Change to submitting Work Capacity Certificates to WorkCover Queensland
WorkCover is changing the way they process provider-lodged work capacity certificates, in line with obligations under the Information Privacy and Other Legislation Amendment Act 2023, effective 1 July 2025.
From 1 July 2025, WorkCover Queensland will no longer automatically register a claim if a doctor sends a work capacity certificate for a worker.
Instead, patients will need to make a claim themselves using a work capacity certificate.
WorkCover Queensland has provided an email template which sets out the changes and includes links to relevant resources.
Access the email template here
If you have any queries or questions, you can reach out directly to WorkCover Queensland's team using their central inbox ProviderEngagement@workcoverqld.com.au
